Privacy Policy

Privacy Policy for Legacy Commercial Realty, LLC
Privacy Policy
Effective Date: 11/20/2024
At Legacy Commercial Realty, LLC (“we,” “us,” or “our”), we are committed to safeguarding your privacy and maintaining the confidentiality of your information. This Privacy Policy and Terms & Conditions outline how we collect, use, and share personal information and govern the use of our website and services. By using our services or accessing our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
A. Personal Information We Collect:
We collect personal and service-related information from users when they interact with our website, services, or SMS communications. This includes:
- For SMS subscribers: Phone numbers and SMS opt-ins.
- For general users: Name, email address, phone number, service information, payment information, and usage data.
B. How We Collect Information:
Information is collected when you sign up for our services, subscribe to SMS messages, fill out forms on our website, or interact with us via customer service. SMS consent is obtained via opt-in messages when you subscribe to receive text communications. Service-related information is collected through forms, consultations, or when you provide it to us during service delivery.
How We Use and Share Your Information
A. Use of Information:
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services.
- To communicate with you, including via SMS for service updates, appointment reminders, and customer support (if you opt in).
- To process transactions and handle customer inquiries.
- To analyze usage data to improve website functionality and services.
B. Sharing Information:
We are committed to safeguarding your personal information. Your personal information is never shared without your consent, except as required by law or for essential services. We do not share your personal information with third parties for marketing purposes. We may share your information with trusted service providers and vendors to complete transactions, facilitate SMS communications, and provide necessary services.
SMS Communications
A. SMS Opt-In:
By opting in to receive SMS messages from Legacy Commercial Realty, LLC, you consent to service-related communications. These communications may include:
- Appointment confirmations and reminders for property tours.
- Quick verification or clarification requests about your tour schedule.
- Property details, contact information, and other relevant updates 24 hours before your scheduled tour.
We do not use text messaging for marketing purposes. You can opt out anytime by replying STOP to any message or texting HELP for support. Message and data rates may apply.
B. SMS Disclosures:
If you consent to receive SMS messages, you agree to receive service-related messages. You may receive updates about your scheduled property tours, including reminders, confirmation, property details, and contact info.
Opt-out instructions: Reply STOP to opt out; reply HELP for support.
C. HELP Message:
If you text HELP , you will receive the following message: “Thank you for contacting Legacy Commercial Realty, LLC. You can find help online at www.LCRTexas.com.”
D. STOP Message:
If you text STOP , you will receive the following confirmation message: “You will no longer receive messages from Legacy Commercial Realty, LLC. To opt back in at any time, reply START.”
How We Protect Your Information
We employ reasonable measures to safeguard your personal information, including technical, physical, and administrative safeguards to prevent unauthorized access, alteration, or destruction of data.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Your Privacy Rights (CCPA, GDPR, and Other Laws)
CCPA (California Consumer Privacy Act): If you are a California resident, you have the right to request access to and deletion of personal information we have collected about you. You may also opt out of the sale of your personal information (if applicable). To request access or deletion, please contact us at 972-292-1220.
GDPR (General Data Protection Regulation): If you are located in the European Union, you have the right to access, rectify, erase, or restrict processing of your personal data. You may also request a copy of your data in a portable format. For more information on your rights under GDPR, please contact us at 972-292-1220.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions about this Privacy Policy, our SMS communications, or how we handle your information, please contact us at:
Legacy Commercial Realty, LLC
670 Majestic Oaks Drive
Oak Point, TX 75068
martinez@LCRTexas.com
972.292.1220